If you are concerned about your gambling activities and feel that you may no longer be fully in control, we strongly recommend that you reach out to our dedicated Customer Support team.
We provide all of our players with tools to help them control their gambling activity and ensure that their time on HappyCasino is fair and entertaining.
Please have a look at the different tools we have available to make sure your gambling in enjoyable and controllable.
All of these tools can be found under "My Account"
LIMITS
Gambling limits are great tools to use to ensure you stick to your gambling budget. You are able to set limits:
Daily
Weekly
Monthly
If you think you could benefit from one or more of these limit options, simply set your limits under the settings.
PLEASE NOTE: Daily limits are set on 24h calendar days. Once a limit is reached, your account will be limited until the next period of the limit set on your account.
DEPOSIT LIMIT
Be in control of your spending by using the deposit limit function. You will not be allowed to continue to deposit once you have reached your deposit limit.
This tool will ensure that you are not exceeding your budget and you are not spending more than the previously determined amount.
LOSS LIMIT
A loss limit will limit the possible amount of net losses you can make based on bets minus wins during a given period.
Once you have reached this sum you will not be able to place any further bets until the limit resets.
Management of limits
You also have the option to change or completely remove your limits. If you want to lower your limit, the reduction will take place immediately.
Note that if you increase a limit, or if you choose to remove the current limit completely, the change will not take effect until 72 hours have passed.
SELF-EXCLUSION
Self-exclusion is a break from gambling.
You can self-exclude your account at any time by selecting the self-exclusion period from the "Responsible Gaming" page under "My Account"
Only once the selected period has ended, will you be able to gain access to your gaming account.
You can always exclude yourself with Spelpaus.se
If you are registered via Spelpaus.se, we unfortunately do not have the opportunity to see when the suspension expires. Only you can log in to their website to see when your suspension expires.
A suspension on Spelpaus.se applies to all casinos with a Swedish gaming license, and we are one of them.
Once that suspension has expired, you are welcome back to us again.